OMG Heathrow Terminal 5, you are a mess. Get it together, mate. Come on.
First there was the fact that the architects, engineers and designers seemed to have overlooked including one passenger-accessible electrical outlet. Hello! It’s the 21st century calling, permission to plug in, please.
Then there was the crazy biometrics – all terrorists, right this way, that’s right, all terrorists, please depart form Terminal 5 only! – give me a break. They at least canceled that idea.
Well, now they’ve opened for business – if the cancellation of scores of flights have stranded travelers – and their luggage – for an indefinite period of time as even today, the terminal is expected to run at 87 percent capacity.
This was after their first shining moment, in which “the first flight on Thursday arrived from Hong Kong eight minutes early. BA’s first woman pilot, Lynn Barton, was in command.” Awesome! It’s a shame it went all downhill from there.
Best quote: “BA chief executive Willie Walsh said it ‘was not our finest hour’ and the debacle had affected both the airline’s and Britain’s reputations.” Don’t get cheeky with Churchill at us, Willy. It makes you look disingenuous.